FAQ
1Brand Introduction
Elano is a brand owned by Valley Water, A 100% Egyptian brand to Egyptian investors. Elano is extracted from wells in Wadi Al Natroun in the Western Sahara Desert and is bottled with the highest international quality standards. Our mission is to induce a healthy living style to the people by providing High Quality Natural Drinking Water without additives.
2Elano Product Range
- 330ml – Shrink *20 Bottles
- 600ml – Shrink *12 Bottles / Carton *20 Bottles
- 1.5L – Shrink *6 Bottles / Carton *12 Bottles
- 18.9L Gallon
3Pricing ?
- Call Center 15025
4How can I contact Elano's customer service, hotline, or B2B sales team?
Call us on 15025 for more details.
5Can I place an order for home delivery?
Home delivery service isn't available at the moment, You can have Elano Water delivered to your doorstep through our E-Commerce partners: Talabat, Breadfast, Rabbit, Amazon, Noon, Voo, Carrefour, Spinneys, and Lulu Market. You can also Call us on 15025 and we will help you locate the nearest Retailer/Outlet/Distributor.
6How can I contact Elano's team regarding collaboration or sponsorship opportunities?
Call us on 15025 for more details.
7How can I submit a complaint or contact Elano regarding any issue?
Call us on 15025
8What should I do if the number is unavailable or not working?
Kindly provide your name and phone number through our website or on our Pages on all social media platforms and we'll contact you as soon as possible.
9Are the Elano Gallons Re-placeable?
Elano Gallons are Single use only and are not replaceable.
10How Can I Apply for a Vacancy in Valley Water?
Please send your CV to careers@valleywaterco.com and we will contact you if there is any opportunity.
11What are the components of Elano water?
Elano is 100% pure Natural Drinking Water with no additives.
